Refund & Return Policy

Refund & Return Policy

At Alyor, we want you to feel confident and happy with your purchase. If something isn’t right, we’re here to help.

Returns
You can request a return within 7 days of receiving your order. To be eligible, the item must be:

  • Unworn and unused

  • In its original condition

  • With tags and packaging intact

Non-Returnable Items

  • Customized or stitched suits

  • Items bought on sale or discount

  • Worn, washed, or damaged products

Refunds
Once we receive and inspect your returned item, we will notify you about the approval of your refund. If approved:

  • Refunds will be processed within 5–7 working days

  • The amount will be returned via bank transfer or the original payment method

Exchange Option
If you received the wrong size or a defective item, we can arrange an exchange instead of a refund (subject to availability).

Return Shipping

  • Customers are responsible for return shipping costs

  • In case of damaged or incorrect items, we will cover the shipping cost

How to Request a Return
To start a return or exchange, please contact us with your order details:

Our team will guide you through the next steps.

Address
Lahore, Punjab 54000, Pakistan

We appreciate your trust in Alyor and always aim to provide the best quality and service.